With business looking for new ways to increase their competitiveness and win more work, there is undoubtedly a raft of good advice and best practice available online which might support your business to grow.
You and your business must be clear about where you want to place emphasis, what parts of your operations will yield the greatest return and where you want to prioritise. It is then up to you to act and find the right solution for you.
If you feel that by maximising the productivity of your mobile workforce will boost your business in the right way, then please do read on.
How can you boost workforce productivity
The latest field service management software is designed to deliver improved workforce productivity by maximising the time your field operatives spend on jobs day-in day-out.
The most up to date software integrates with and works seamlessly with mobile devices, such as tablets, iPads and smart phones, so providing any device, anytime, anywhere access for your operatives. This enables them to access all of your business data, information and knowledge workforce optimisation when they are on the move. What this means is that your business can keep field service matters moving even whilst your busy operatives are constantly on the go, too.
Some of the many benefits
Appointments can be booked direct to operatives' mobile devices, so they can pick up jobs on the move
Inbuilt scheduling tools also mean that software will optimise appointments and intelligently book the right operative, with the right skill set at the best available time - and all by minimising drive time by calculating the best available operative and the least time to drive
Workflows provide set-by-step processes to ensure jobs are completed the right way and first time, so avoiding costly secondary appointments
Materials and stock are flagged for each job so both supervisors and operatives can plan ahead and make sure the right kit is in the van for each job
Working seamlessly with mobile devices
At the heart of the best field service software is its ability to work seamlessly with the latest mobile technology and advances in mobile app design.
Decent software should contain the capability to enable it to work with any mobile devices. And this is the essential link between field service management software and mobiles, as the former's primary aim is to maximise the productivity of your mobile workforce and ensure they can operate day to day, however mobile they need to be and hectic their work schedule.
Of late, developments in HTML 5 also mean that field service management will work on any mobile device, anytime, anywhere. This means that as mobile workforces are operating throughout their day-to-day work they can still easily access a centralised work system and use their mobile device to update data, from anywhere.